How do I reset my password?

If you can’t remember the password for your PET Courses account, you can request a reset password email from the login page.

Click the Sign in link at the top of our website and then click Forgot password. This will allow you to enter your email address (make sure it’s the one you’ve registered on our site with) and this will email you a link to reset your password.

A strong password must be at least 8 characters long. It should not contain any of your personal information — specifically, your real name, username or your company name. It must be very unique from your previously used passwords. It should not contain any word spelled completely.

If you haven’t received your reset email please check your spam/junk folder of your inbox and visit our Technical Issues page for further information.