How long do I have access to my course?
We usually recommend you finish a course within a 12 month period for continuity. However sometimes this isn’t possible because of circumstances beyond your control,…
Getting Started
How do we calculate CPD hours?
Each course has been allocated CPD hours. They have been calculated using the average number of hours that students have spent on the learning platform…
I have a coupon code, how can I use it?
Type the code at the ‘Coupon Code’ box which is available on the Basket and Checkout pages, then click ‘Apply Coupon’. Please note that we…
Is your website secure?
Absolutely. It’s secured with 256-bit encryption. Look for the padlock in your browser, which means any data you submit on the site, whether it’s passwords,…
What methods of payment do you accept?
We accept secure payments directly on our website with VISA (debit/credit/electron), MASTERCARD (including Maestro), AMERICAN EXPRESS, DISCOVER and DINERS CLUB. We support up-to-date features to help reduce fraud, such as 3D secure, CVV…
What are the system requirements?
You can view our website and courses on any device, however, using a laptop or desktop computer will make the learning experience much better. Please…
How long is my certificate valid for?
For our canine and feline first aid courses, like human first aid, we recommend that you refresh your skills every three years. This is because…
Do I get a certificate?
Of course. After completing all the modules you will be able to download your free digital PDF certificate. For our accredited courses, your certificate will…
Are there any exams?
No. Most of our courses have 5-10 multiple choice (quiz) questions at the end of each module. These have been designed to ensure that you…
What makes your courses unique?
The courses on offer are unique in that they have been developed and designed by Caroline who has on-going and current real-life working experience within…
How do I enrol on a course?
Shop for the courses you’d like to take on our Online Courses page. Once you’re on the dedicated page for each course you will be able to…
How do I create an account or sign in?
We don’t have a dedicated register page, the only way to create an account is to add a course to your basket and register your…
Do you offer qualifications?
No. Although the completion of a non-regulated course does not lead to a regulated qualification it may be used as evidence of knowledge and skills…
What is CPD?
CPD stands for Continuing Professional Development. For certain pet professionals CPD is required to track and formalise on-going study. Some professions make this a pre-requisite…
Do the courses meet Animal Activities Licensing (AAL) requirements?
The Animal Activities Licensing (AAL) requires that continuing professional development (CPD) is regularly undertaken and these courses, although not qualifications, would be a suitable form…
Are your courses suitable for me?
The courses are suitable for those already working as a pet professional but many would suit those wishing to further their knowledge in order to…
Are your courses accredited?
All the programmes of study have been designed by PET Courses to meet specific learners and/or employers requirements, matching the requirements of entry level through to higher…